IT Supervisor

Location

Phnom Penh

Career Type

Full Time

Deadline

Summary
Southbridge International School Cambodia (SISC) is a leading international school in Cambodia which located in the Borey Peng Houth Boeugn Snor, Housing Development in the south of the vibrant city of Phnom Penh. The school currently caters for Nursery, Kindergarten, Primary and Secondary students ranging from Pre-school (2 ½ years old) to Grade 11 (17 years old) as it grows leading to its first graduating class in June 2022.
Responsibilities
  • Follow instructions and guidelines from the IT department head to ensure IT devices and software are installed properly and issues are escalated accordingly.
  • Assist in supervising the IT team to provide IT support work to the whole school system and IT devices and equipment.
  • Assist with tasks as assigned by the manager in collaboration with other departments to assess IT needs and provide IT technical support for projects.
  • Coordinate the installation, configuration, and maintenance of hardware and software systems.
  • Perform first-level Installation, support, and upgrade computer components and software and other related IT device maintenance.
  • Assist in installing and configuring hardware on Cisco switch, WiFi, add user to the domain and Active Directory, server appliances, PBX, IP phone, and printer server.
  • First-level troubleshooting and setting up network infrastructure in LAN and WAN.
  • Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, and assessing the impact of issues.
  • Perform regular backup operations and implement appropriate processes for data protection and failover procedures.
  • Liaise with vendor service and providers for procurement and maintenance of IT resources.
  • Support IT functions for various school events and plans.
  • Responsible for the client maintenance, configuration, and reliable operation of computer systems, network and their distribution and assisting with server checks.
  • Assist in controlling inventory update and movement.
  • Help desk support on Google Workspace and Google Apps such as Gmail, Meet, Classroom, and Drive.
  • Report to IT Manager.
Requirements
  • Bachelor’s in Information Technology/Computer Science, System Administration, or a closely related field, or equivalent experience required.
  • Ability to lead a team and ensure that the job is completed smoothly.
  • At least 3 to 4 years of network administration or system administration experience
  • System administration and IT certifications in Cisco, Microsoft, or other network-related fields are a plus.
  • Able to perform switch configuration, wifi adoption and LAN management.
  • Working basic knowledge of Active Directory, User policy and virtualisation, VMWare, LAN/WAN networks
  • Strong knowledge of systems and networking software, hardware, and networking protocols
  • Good in English communication, both speaking and writing
  • Be a team player and can-do attitude
How to apply
  • humanresources@sisc.edu.kh
  • 099 888 421
  • Building No. 367, Polaris Street, Sangkat Nirouth, Khan Chbar Ampov, Phnom Penh, Cambodia
Apply now