Admissions Manager

Location

Phnom Penh

Career Type

ContractFull Time

Deadline

Summary
Specific Responsibilities
  • Design and modify admission strategies to increase the sales,
  • Cooperate with the Head of School and the marketing team to boost the recruitment,
  • Ensure to hit the targeted number of students at the end of each school year,
  • Manage, delegate, instruct, supervise, support the admissions team’s tasks, track their progress, and ensure that they function and perform well,
  • Set the admissions team member’s KPIs, review and evaluate the admissions team’s performances annually,
  • Train the admissions team to ensure they master knowledge of their roles and responsibilities,
  • Act as a key problem solver in the admission department,
  • Plan the budget for the admissions annual expense,
  • Review, revise, and update SOP and policies for the Admissions Department,
  • Revise some important admissions relevant forms when needed,
  • Respond to the comments/feedback on the school’s Facebook page, Instagram, etc. and contact them directly to provide some detailed information before handing the case to the admissions advisors,
  • Participate in weekly management team meeting,
  • Work closely with the Head of School to deal with some specific cases,
  • Meet deadlines of all assigned tasks,
  • Report to the Head of School who is the direct line manager,
  • Follow all SISC Employee Contract and Policies, and
  • Execute other assigned tasks required by the direct supervisor.
General Responsibilities
  • Coordinate the process of all students’ applications from submissions to outcome, to ensure that applications are treated in a timely manner and within the standards set by the school, from the inquiries to the enrollments,
  • Check if all applicants’ references and supporting documents are properly submitted and colelcted,
  • Track the decisions after the applicants and the parents are interviewed, and support both SISC teams and the parents to deal with the process or issues,
  • Liaise with other admission members, principals, and learning support manager & learning specialist to ensure prompt and complete academic consideration and enrollment decision of each student applicant,
  • Work with the student affairs team (for some specific case) to deal with the parents’ concerns and complaints,
  • Work together with SISC teams to help them deal and finish the withdrawal and expulsion cases,
  • Support, participate, and supervise partly all the school events, especially the marketing purpose ones including the pop-up booth at the public spaces,
  • Review and revise all letters/announcement/official documents that need to be sealed before sealing and getting them sent through the communication channels,
  • Review all the requests from the admissions team before granted the approvals,
  • Work together with HR officers to recruit admissions team members when needed,
  • Work closely with the school infirmary team to deal with some specific incidents/accidents, and
  • Execute other assigned tasks required by the direct supervisor.

    Additional Responsibilities

    • Work with the team to manage and maintain the students’ data to secure compliance with the Data Protection Act,
    • Work with the school registrar to ensure that all the letters, invitations, memos, and announcements are released in a timely manner,
    • Provide some enteral trainings to the admissions advisors and front desk officers,
    • Work with the Marketing Manager to write and translate captions for posting on school social media,
    • Work with maintenance team and marketing team to set up the school booths/spot for the events,
    • Play a school MC role on the stage in some school events when needed,
    • Playing a role of event organizer partly for some school and outside events,
    • Work with the canteen team to deal with some cases regarding the parents’ complaints for the canteen services,
    • Assist the academic team to facilitate some academic team school events,
    • Work supportively with the marketing team to produce some commercial and promotional videos, and
    • Lead the parents for some school tour when the admissions team members are too busy.
How to apply
  • humanresources@sisc.edu.kh
  • 099 888 421
  • Building No. 367, Polaris Street, Sangkat Nirouth, Khan Chbar Ampov, Phnom Penh, Cambodia
Apply now