General Responsibilities:

• Support the admissions front desk team (receptionists) with day-to-day operation to make sure the reception service is outstanding,
• Assist to administrator the student’s lifecycle from prospective to registration and tour the parents around when requested,
• Follow up with all families that have visited or inquired,
• Assist to administrate school’s admissions procedures for the school, by giving advice to parents on admissions criteria, collect applications for admissions, and monitor criteria being applied consistently,
• Deal with complaints from parents regarding the front desk in a timely manner,

Specific Responsibilities:

• Deal diplomatically with telephone enquiries and visitors to the school,
• Respond to the comments/feedback on the school’s Facebook page and contact them directly to provide detailed information,
• Work together with the Admissions Supervisor to manage and update filling of students’ forms and complete information with all relevant documents for the enrollment
• Coordinate with finance Department related to fee payment matters after completion of enrollment process and follow up to make sure all admissions forms have been returned back for filing record,
• Maintains admissions related files and forms, which include confidential information,
• Receive and facilitate the appointment and calls: respond to telephone and emails inquiries,
• Send the updated list of permission students to the academic teams,
• Report to the Admissions Supervisor and Admissions Manager,
• Follow all SISC Employee Contract and Policy, and
• Carry out other duties as may be required.

Other Additional Responsibilities

• Decorate the event venues and support all the school events,
• Contact the homeroom teachers/co-teachers to inform the students to pick up their staff at the reception,
• Work close with school infirmary team to update if there is medicine from the parents for their children, and
• Work closely with the principals and teachers who are in charge of homework club.